We offer training courses in the following areas:
- Management Development
- Management Masterclasses
- Customer Care
- Personal Development
- The Office Admin Series
- Communication Skills Training
- Written Communication Skills Training
Designed for: Managers, Supervisors and Team Leaders, who are new to the role, as well as those who wish to refresh their skills.
Aim: To provide delegates with a toolkit of skills to enable them to be more effective managers. There are 3 workshops in the series, which can be attended individually.
Designed for: Anyone who is responsible for staff/a team.
Aim: To provide delegates with the opportunity to identify and develop their leadership style and to learn more about motivational practices.
Designed for: Anyone who is in a front-line role, responsible for meeting and greeting customers, whether face-to-face or using the telephone
Aim: To help delegates in key customer-facing roles develop practical skills.
Designed for: Anyone who wants to develop their confidence in the workplace
Aim: This workshop will enable you to achieve more success by giving you renewed confidence in a variety of situations
The Office Admin Series
Designed for: Personal assistants and secretaries to Directors and Senior Managers.
Aim: As a key member of the management team, this course will provide you with the opportunity to develop your team and self-management skills , as well as provide you with a range of tools and techniques to enable you to feel more confident in your role.
Communication Skills Training
Designed for: Anyone who wants to improve their communication skills
Aim: To give participants the opportunity to identify and develop their communication skills
Written Communication Skills Training
Designed for: Anyone who wants to improve their report writing skills
Aim: To provide delegates with the opportunity to develop their report writing skills using examples of their own reports